Reviews

From 55 reviews
Kevin mulvey

On a Saturday I called at 9:30 because we had a broken spring. Darrell showed up at 1:30 and fixed everything, the garage door has never worked better. Great service!!!!

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Javier Serfilippo

My garage door wouldn’t open last week when I went out to my car. The guys at A-Authentic came out that same day and got it working good as new. Very professional! Highly recommend them!!!!

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Mark Hartman

we called at 3pm and Erich was here at 5pm. excellent service and very friendly and knowledgeable.we have been using them for at least 15 years.

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Dennis & Estella Nolan

I recommend A-Authentic Garage Doors without reservation. I called at 8 AM this morning and told them my problem and the young lady said someone would be here within the hour – Shawn B. responded well before an hour and diagnosed the …

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Leverne Dulay

Service rep. Cris showed up on time, grade “A” in service/repairs done , complete with evaluations and recommendations, work done in very good time too.

Well Done!!!

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Donald Woods

Technician competently analyzed the problem, presented me with options, and then made the appropriate repairs. He also came on time. So there was no waiting around for hours wondering when or if the technician would show up.

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Michele Shipitofsky

Trying to leave the house on a Friday at 6:00pm to meet friends for dinner, the garage door not only stopped in its tracks, it came off of its tracks! We were stuck, and slightly panicked since it was after business hours. I googled “…

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Kristopher Newkirk

Perry from A-Authentic was great! Very friendly and knowledgeable. I called late on a Friday night and they came out first thing the next morning. I would highly recommend calling A-Authentic, request Perry! He’s great!

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Ikaika Maleko

The tech was great, he installed a new receiver along with wall switch and remote, also new outside code pad. Seems like he also made somekind of rail adjustment or something cause the door operates much smoother and quieter, we are very …

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Donn T

Patrick was prompt, professional, and knowledgeable. He gave me great advice on maintaining my garage door and motor. I would definitely call Patrick and A-Authentic for future service.

Dean Moomey

Very happy! They came out the same day I called and fixed my broken garage door springs springs. Great experience.

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ginger carfora

The gentleman that came was so nice. He explained everything to me before starting his work. I knew how much it was going to cost, what had to be done before he started. Not like the last service company that came. Will use this company …

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Richard Jewett

Flew into town on Sunday morning to find that one of my garage door springs had broken while we were away. I had to open the garage door manually to get our cars out and it was pretty heavy. I was not happy thinking I was going to have to …

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Williametta Musselman

The young gentleman that came out was so courteous and polite. Explained everything in detail to us. Such a knowlegable young man Patrick B. was. An excellent representative of the company.

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William DiOrio

Late last night our “spring sprung” in two. Called and spoke with Elizabeth who was well versed in handling my situation and arranged for a service tech in the morning between 9-10. Mike W. Was at my door at 9 and ready to roll. We’d had …

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Denise Abidi

Great service provided by Perry. He was professional, knowledgeable, and timely. We appreciate his service in helping us with our garage door.

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Justin Dahl

Great service. Incredibly timely! The owner of the company came out himself after hours to help us out! I will definitely use them again.

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Bill Reed

My experience with A-Authentic Garage Door us a very good experience they were at my home hour and half after i contacted them with in couple hour they resolved the problem the technician was friendly and very informed on this product. Very…

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Charles Rerick

Spring broke late Friday night. Called Saturday from work and quickly got an appointment for 6:00. Got home around 5:30 and the tech was waiting out front. Perry was super friendly and knowledgeable, had all the parts needed right on his …

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Christopher Brown

Mike W. was great and got my garage door working in a very short period of time. Explained everything that he was doing and even made recommendations on how to improve the life length of my garage door, had my springs replaced.

Thought it …

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Donny Morris

The guy doing share cost before doing work. Show me parts that were bad and wore out. The guy was really fast at getting job done. Job was well done. Garage door works great. Definitely will send other customers your way. Thank you!!!!

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Sierra Harris

Called around 9am when our garage broke on a Saturday. Told us a technician would be to us between 1pm-2pm that same day. Called us around 12:15 told us he was on his way. Showed up just after 1. Examined the door told us what was wrong, …

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Matus Clan

Opener broke. They were able to send someone out the same day. Installed new opener, adjusted the springs and replaced rollers. Door opens so quietly. Reasonable prices.

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Dave B

I would highly recommend A-Authentic for your garage door service! The reason I chose A-Authentic to service my garage door was because I saw a service truck where the driver was carefully observing good driving practices. His load was …

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Tina Ashburn

Wonderful, quick, clean and professional service! They didn't over-sell and they fixed exactly what was wrong! Highly recommend!

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Robert Meyer

Had a spring and cable problem and contacted A-Authentic. I'm a return customer as they have serviced my garage door before (about four years ago.) Service technician came out, analyzed the problem ,indicated the areas needing correction, …

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Curtis B

Mike W. was fanatstic! Explained every option thoroughly and professionally. Had a great attitude even with it being a holiday! For sure, I recommend this outfit for garage door issues!

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Andrew R.

I'll admit I was nervous about getting our garage door inspected after sitting not in use for so long. But there was absolutely no pressure by David, who was helpful and informative. He explained the problem clearly and let us know all our …

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Mark G

service was great...! thats why i have always called you guys..

Karen Brandon

Placed call as soon as we discovered the garage door was broken. Technician Joe was out within the hour. Great service, provided us education on why the door failed...as well as how repairs will remedy the problem.

They are truly available …

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Michael Hendricks

Hector was great, very professional and knew exactly what to do. 🙂 Very efficient a real credit to the business he works for, thank you so much A-Authentic for sending out one of your best

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Karen R

We've used A-Authentic twice, both times for different issues. Tech arrived on time, completed job professionally and fast. Only company I'll ever use!! Highly recommend!!!

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Greg Murray

The best! Tech arrived early. Very knowledgeable, friendly and efficient. Completed work quickly and correctly.

Absolutely calling them for my next repair!!

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Len VanOteghem

I choose A-Auth’ to replace my garage door as after I checked them out their quote was competitive, they could provide next day installation and during the quote, Shawn left no questions as he was very through. Shawn also done the install …

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Vincent Vega

I used A Authentic for the first time and they were excellent. Mike came out and performed a tune up and replaced sensors. He was on time and very professional-awesome customer service! Door works great and I will keep using them in the …

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Bethany Caddow

What a wonderful company. They were able to come out right away! They kept in close contact so we knew when they were coming. They were super helpful and stayed until everything was perfect. Mike W was able to fix all my problems and made …

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CharlesEllroy

Mike W did a great job with our garage door repair/upgrade. We had a new motor, rollers, belt, and keypad installed. He arrived quick, worked quickly even in the heat, was great at explaining everything afterwards and it was an awesome …

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Sam C

Yes we would recommend! Fantastic service! So timely. Mike made our day.

Peter Vann

Great same-HOUR service on a Saturday late afternoon for spring replacement. The ball-bearings were needing to be replaced as well – all accomplished within one hour. Great service for reasonable cost – THANK YOU!

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Eric Gray

Extremely friendly and knowledgeable. Was at my home within an hour of my request for an estimate. Returned and replaced my door and opener. The new opener is whisper silent and the worker was extremely courteous and professional.

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A Porter

I didn't expect to have my garage doors working perfectly on the same day I called A-Authentic. But that's what happened. Mike W was fantastic, finished the whole job that afternoon. I recommend this company for many reasons, including …

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Brittany Gleason

Great and timely service! The owner, Darrell, is super nice. The two gentlemen who installed the garage door and opener were really nice and knowledgeable as well! I would recommend them to anyone who is in need of a garage door etc.!

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Charles B

Extremely pleased with Patrick, did a great job for us. ...

Michael Venokur

The came to my property and was able to fix the issue. They went over all the details, showed me the frayed lines and was able to point out the last company installed the wrong coil. They seem very honest too. I have a unit that's 20 years …

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Barb Bolar

One garage door broke right before the July 4th holiday. Called the day after and they had someone out within hours! Brandon O. was super thorough, explaining what he saw as problems both short and long-term, what our cost and repair …

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Jeneen Harvey

Thank you Mike W. at A-Authentic Garage Doors for replacing my garage track and motor within 2 hours of my initial call to the office!!! Mike W. was friendly and informative on the pro's and con's between repairing or replacing the system I…

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Liz M

Joe H. was so courteous and professional. He took the time to explain my options and made sure I understood how the process works. He was so patient and friendly. I really appreciate service like that! THANK YOU!

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Paula Simon

We just had our door serviced by David G. He did a great job identifying and fixing the problem for us. He was on time, friendly, professional, highly skilled and honest. I would highly recommend this company if you are having trouble with …

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Ryan Johnson

Joe H. was a great tech who made me a loyal customer to A Authentic!. Best thing was he was very knowledgeable, kind, and NO PRESSURE what so ever. I didn’t feel like he was trying to sell something. He made sure I fully understood …

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Joe Papier

Mike W was the best. Very polite, explained everything, and cleaned up the work area. Offered suggestions to ensure the job would meet my expectations. Would definitely request Mike next time i should need a new garage door opener or …

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KEN NICHOLS

Mr Mike Came To My Home Today & What A Pleasant Experience He Offered Az He Went On His Business... A Total Professional... He Would Find Things That Were Defective & Would Share With Me What My Price To Replace Them.. He Was Straight …

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Angela Howard

Perry H. was our tech and he was very friendly and knowledgeable. He explained what needed to be done and provided us an estimate that we agreed to before he began any work. After the repair and maintenance he explained what he had done and…

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Peter Nguyen

I had some issues with one of my sensors for my garage. Kyle R was prompt and extremely knowledgeable about all the questions I had. Everything was fixed within 30 minutes. I gained a lot of knowledge on how to maintain my garage door. …

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Mai Luc

Tim Z is a true professional. I was running late for my scheduled time due to traffic. Tim was very understanding and said he would wait for me until I got to my house. Tim was thorough and explained the issues with my garage door, and …

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Marisa Heinrich

I had a super bad accident with my garage on a Saturday evening. I had found a few garage repairs from the value pack and called several. Most could not help me until the next day. When I called a-authentic, the girl that answered the phone…

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