Reviews

From 74 reviews
Kristopher Newkirk

Perry from A-Authentic was great! Very friendly and knowledgeable. I called late on a Friday night and they came out first thing the next morning. I would highly recommend calling A-Authentic, request Perry! He’s great!

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Ikaika Maleko

The tech was great, he installed a new receiver along with wall switch and remote, also new outside code pad. Seems like he also made somekind of rail adjustment or something cause the door operates much smoother and quieter, we are very …

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Donn T

Patrick was prompt, professional, and knowledgeable. He gave me great advice on maintaining my garage door and motor. I would definitely call Patrick and A-Authentic for future service.

Dean Moomey

Very happy! They came out the same day I called and fixed my broken garage door springs springs. Great experience.

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Richard Jewett

Flew into town on Sunday morning to find that one of my garage door springs had broken while we were away. I had to open the garage door manually to get our cars out and it was pretty heavy. I was not happy thinking I was going to have to …

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William DiOrio

Late last night our “spring sprung” in two. Called and spoke with Elizabeth who was well versed in handling my situation and arranged for a service tech in the morning between 9-10. Mike W. Was at my door at 9 and ready to roll. We’d had …

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Sara Irwin

Had a great experience and they even came late on the weekend to get the work done.

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Denise Abidi

Great service provided by Perry. He was professional, knowledgeable, and timely. We appreciate his service in helping us with our garage door.

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Justin Dahl

Great service. Incredibly timely! The owner of the company came out himself after hours to help us out! I will definitely use them again.

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Bill Reed

My experience with A-Authentic Garage Door us a very good experience they were at my home hour and half after i contacted them with in couple hour they resolved the problem the technician was friendly and very informed on this product. Very…

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Charles Rerick

Spring broke late Friday night. Called Saturday from work and quickly got an appointment for 6:00. Got home around 5:30 and the tech was waiting out front. Perry was super friendly and knowledgeable, had all the parts needed right on his …

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Christopher Brown

Mike W. was great and got my garage door working in a very short period of time. Explained everything that he was doing and even made recommendations on how to improve the life length of my garage door, had my springs replaced.

Thought it …

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Donny Morris

The guy doing share cost before doing work. Show me parts that were bad and wore out. The guy was really fast at getting job done. Job was well done. Garage door works great. Definitely will send other customers your way. Thank you!!!!

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Sierra Harris

Called around 9am when our garage broke on a Saturday. Told us a technician would be to us between 1pm-2pm that same day. Called us around 12:15 told us he was on his way. Showed up just after 1. Examined the door told us what was wrong, …

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Matus Clan

Opener broke. They were able to send someone out the same day. Installed new opener, adjusted the springs and replaced rollers. Door opens so quietly. Reasonable prices.

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Helen Melake

They came within hours of when I called them, provide professional service with great price. I would call them again for all my garage needs.

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Dave B

I would highly recommend A-Authentic for your garage door service! The reason I chose A-Authentic to service my garage door was because I saw a service truck where the driver was carefully observing good driving practices. His load was …

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Tina Ashburn

Wonderful, quick, clean and professional service! They didn't over-sell and they fixed exactly what was wrong! Highly recommend!

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Robert Meyer

Had a spring and cable problem and contacted A-Authentic. I'm a return customer as they have serviced my garage door before (about four years ago.) Service technician came out, analyzed the problem ,indicated the areas needing correction, …

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Jodi Peruch 480-688-2951

Awesome custom doors!! They helped me with design style to create my desired look.

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Patricia Fay

Called on a Saturday in the afternoon and they came the same day. Fixed the door. Very happy with service.

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Curtis B

Mike W. was fanatstic! Explained every option thoroughly and professionally. Had a great attitude even with it being a holiday! For sure, I recommend this outfit for garage door issues!

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Andrew R.

I'll admit I was nervous about getting our garage door inspected after sitting not in use for so long. But there was absolutely no pressure by David, who was helpful and informative. He explained the problem clearly and let us know all our …

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Mark G

service was great...! thats why i have always called you guys..

Jim Rivera

Perry did a great job fixing our garage door. HE was very pleasant and kne what he was doing.

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Alex Littlejohn

Just had them out, really good service, friendly technician, and great pricing. Looking forward to having them out to help again in the future!

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Dave Lucio

I appreciated the quick and honest assessment the tech provided upon arrival, he was able to replace some bad components and keep my door operational.

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Karen Brandon

Placed call as soon as we discovered the garage door was broken. Technician Joe was out within the hour. Great service, provided us education on why the door failed...as well as how repairs will remedy the problem.

They are truly available …

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Michael Hendricks

Hector was great, very professional and knew exactly what to do. 🙂 Very efficient a real credit to the business he works for, thank you so much A-Authentic for sending out one of your best

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Jeff Ronay

Garage door was fixed like new in 30 minutes. Top notch service at a fair price.

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Karen R

We've used A-Authentic twice, both times for different issues. Tech arrived on time, completed job professionally and fast. Only company I'll ever use!! Highly recommend!!!

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Greg Murray

The best! Tech arrived early. Very knowledgeable, friendly and efficient. Completed work quickly and correctly.

Absolutely calling them for my next repair!!

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Len VanOteghem

I choose A-Auth’ to replace my garage door as after I checked them out their quote was competitive, they could provide next day installation and during the quote, Shawn left no questions as he was very through. Shawn also done the install …

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Julie Lunt

Mike W. is so friendly, knowledgeable and trouble shoots everything before adding more cost to your service. I will always request Mike W. when I need service done at my house! Thank you!

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Al Hughes

Patrick my Technician was absolutely excellent, I would like to compliment the work he did ! !

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Vincent Vega

I used A Authentic for the first time and they were excellent. Mike came out and performed a tune up and replaced sensors. He was on time and very professional-awesome customer service! Door works great and I will keep using them in the …

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Julie Money

Awesome service ... same day when it wasn't even an emergency! Fast, efficient and reasonably priced.

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Bethany Caddow

What a wonderful company. They were able to come out right away! They kept in close contact so we knew when they were coming. They were super helpful and stayed until everything was perfect. Mike W was able to fix all my problems and made …

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CharlesEllroy

Mike W did a great job with our garage door repair/upgrade. We had a new motor, rollers, belt, and keypad installed. He arrived quick, worked quickly even in the heat, was great at explaining everything afterwards and it was an awesome …

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Sam C

Yes we would recommend! Fantastic service! So timely. Mike made our day.

Peter Vann

Great same-HOUR service on a Saturday late afternoon for spring replacement. The ball-bearings were needing to be replaced as well – all accomplished within one hour. Great service for reasonable cost – THANK YOU!

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Eric Gray

Extremely friendly and knowledgeable. Was at my home within an hour of my request for an estimate. Returned and replaced my door and opener. The new opener is whisper silent and the worker was extremely courteous and professional.

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Norma Gano

Quick to respond, explained what was needed and did the repair in a very timely manner. Very courteous

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A Porter

I didn't expect to have my garage doors working perfectly on the same day I called A-Authentic. But that's what happened. Mike W was fantastic, finished the whole job that afternoon. I recommend this company for many reasons, including …

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Brittany Gleason

Great and timely service! The owner, Darrell, is super nice. The two gentlemen who installed the garage door and opener were really nice and knowledgeable as well! I would recommend them to anyone who is in need of a garage door etc.!

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Charles B

Extremely pleased with Patrick, did a great job for us. ...

Bob Rowland

Patrick B arrived on time, was thorough on his report on my problems, and completed the job in a timely manner. Patrick was very outgoing and a excellent rep. for A-Authentic Garage Doors. Highly recommend this company.

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Michael Venokur

The came to my property and was able to fix the issue. They went over all the details, showed me the frayed lines and was able to point out the last company installed the wrong coil. They seem very honest too. I have a unit that's 20 years …

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Ernestine Aragon

Very professional, explained what had to be done. The work was done quickly. We were very satisfied!

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Ray Boone

Thanks for coming out do quickly and fixing our garage door. Patrick was great. I would highly recommend this A-Authentic Garage Doors. Thanks again.

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Barb Bolar

One garage door broke right before the July 4th holiday. Called the day after and they had someone out within hours! Brandon O. was super thorough, explaining what he saw as problems both short and long-term, what our cost and repair …

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Jeneen Harvey

Thank you Mike W. at A-Authentic Garage Doors for replacing my garage track and motor within 2 hours of my initial call to the office!!! Mike W. was friendly and informative on the pro's and con's between repairing or replacing the system I…

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Liz M

Joe H. was so courteous and professional. He took the time to explain my options and made sure I understood how the process works. He was so patient and friendly. I really appreciate service like that! THANK YOU!

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Paula Simon

We just had our door serviced by David G. He did a great job identifying and fixing the problem for us. He was on time, friendly, professional, highly skilled and honest. I would highly recommend this company if you are having trouble with …

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Jerline Bonaparte

On 6-30-2019 my techs name was Brandon O. I know my call wasn't the most pleasant one for A-Authentic because on 2-11-2019 I had to call them and they had to replace the entire ROD along with all of it's internal parts. That was a $1,000.00…

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Ryan Johnson

Joe H. was a great tech who made me a loyal customer to A Authentic!. Best thing was he was very knowledgeable, kind, and NO PRESSURE what so ever. I didn’t feel like he was trying to sell something. He made sure I fully understood …

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Noemi Howard

Mike W came to my home to repair a single spring that actually needed a double due to the weight and size of my garage door. Not only was there an issue with the door, the bearings needed to be replaced as well. Mike took the time to …

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Jan Kloenne

Joe H was our serviceman. he was very good. He came immediately, he was professional, and did the job quickly, and thoroughly. We will use this company again, for sure.

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Joe Papier

Mike W was the best. Very polite, explained everything, and cleaned up the work area. Offered suggestions to ensure the job would meet my expectations. Would definitely request Mike next time i should need a new garage door opener or …

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Petra Stevens

Raymond was courteous, professional, extremely knowledgeable, and patient with us. I will always use A-Authentic Garage Doors for all of my garage door needs. I asked for extra business cards so I can recommend your business to my friends. …

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KEN NICHOLS

Mr Mike Came To My Home Today & What A Pleasant Experience He Offered Az He Went On His Business... A Total Professional... He Would Find Things That Were Defective & Would Share With Me What My Price To Replace Them.. He Was Straight …

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Angela Howard

Perry H. was our tech and he was very friendly and knowledgeable. He explained what needed to be done and provided us an estimate that we agreed to before he began any work. After the repair and maintenance he explained what he had done and…

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Peter Nguyen

I had some issues with one of my sensors for my garage. Kyle R was prompt and extremely knowledgeable about all the questions I had. Everything was fixed within 30 minutes. I gained a lot of knowledge on how to maintain my garage door. …

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Beth McGaw

David G was excellent. Installed garage door motor on single garage and updated larger one. Helped set up functionality, made sure I understood how to use it. Highly recommend David and company.

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Debra Kuhns

During a visit with our out-of-state kids & grandkiddos, our garage door stopped working. Technician Perry arrived on time, quickly assessed the problem, fixed the door and provided some preventative maintenance. He was very knowledgeable, …

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Robbie Hendricks

A great and professional service. I called on Thursday and they offered to come out the same day. James T came for the consult and fixed my issue within seconds. He was on time and friendly. I would recommend using A-Authentic for any …

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Deb Miller

Our garage door spring broke around 5pm. We called A-Authentic and they had someone out within the hour. Perry H. was the technician and he was fantastic! Everything was explained to us and he answered all of our questions. He was …

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Gary Broderius

Kyle was very helpful in discussing all of the options (features and benefits) of the opener replacements and accessories. His work was neat and tidy. I would recommend this company and Kyle in particular to anyone.

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Mai Luc

Tim Z is a true professional. I was running late for my scheduled time due to traffic. Tim was very understanding and said he would wait for me until I got to my house. Tim was thorough and explained the issues with my garage door, and …

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Marisa Heinrich

I had a super bad accident with my garage on a Saturday evening. I had found a few garage repairs from the value pack and called several. Most could not help me until the next day. When I called a-authentic, the girl that answered the phone…

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terese dallas

I called this morning for an issue with my garage not working, got a same day appointment which was amazing! The tech, Tim Z. was very communicative on what time he would be to my house. Figured out our issue and replaced the motor quickly…

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Richelle Rockwell

Great experience! Was able to get same day appointment to fix broken roller pin. The tech Tim Z arrived promptly, explained the repair needed, and made the repair quickly. He was courteous and knowledgeable. My garage door is now extremely …

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Steven Ingram

Tim Z. was the technician who performed my job. Tim was on time (even early) very pleasant and attentive to my situation. He did a thorough inspection and presented the corrective options to me. Tim was very knowledgeable and interested …

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George Piccone

The garage door is working perfectly and is extremely quiet and smooth. The parts this company uses are of the highest quality and have a long expected lifespan. I'm a shopper, and I know that you might find a slightly cheaper price, but …

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